Monday, May 26, 2008

it's a monday hey

it seems that singapore's GDP is slowing down and inflation rates are up to 7.5%. in addition, oil prices are very unforgiving. imagine, $2.10 per litre of fuel, with a full tank of 50 litres that would equate to about $105 (or about $80-$90) per refuel. and with a fuel consumption of 10km per litre (sometimes even as low as 8km-9km per litre), driving just got a little bit scarier.

outlook for stocks this week as i've mentioned are not optimistic. it is highly likely that most would be suffering from a correction, maybe down as much as 10%-20% from this year's high.

enough of that, i'd just like to point out the importance of customer service, especially here in singapore where people tend to cut you no slack. having worked in sales, some customers are nice, and tend to chit chat with you at times. but i guess i was the one initiating the chit chat cos i was bored.

now switching to the customer's perspective, i would definitely not like to be bothered when i'm browsing. actually, i won't mind if you were to talk to me about other stuff, rather than "these are going off at 20% off its usual price" or "these ones are imported from pakistan, which were previously made in china, shipped by the indians, blah blah blah". come on sales people, know how to approach your customers because no two people are alike. probably some jokes would lighten the mood, but i don't think it'll work well with an old auntie that has the look of a bulldog suffering from rabies.

apart from retail, selling your products such as insurance, investment funds, or being a recruitment consultant, also require good customer service. recently i was being contacted by a recruitment consultant that was going to schedule an interview for me, and guess what, never heard from her since yesterday evening after confirming with her the time of my interview. best of all, i don't have a damn idea where to go! bravo!

well i guess screw that. i'm kinda bored so i'm looking for jobs instead of watching the market all the time. and of cos muay thai and my upcoming fight which i think i'm gonna get my leg chopped to bits.

sleep time.

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